This website uses cookies to give you the best online experience. If you'd like to know more, please read our Cookie Policy , otherwise continue using this site with cookies.

Terms and Conditions


This site is controlled and operated by GlaxoSmithKline New Zealand (GSK) and makes no representation that material in the site is appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. Your access to the site is conditional upon your acceptance and compliance with these terms and conditions. Your use and/or continued access to the site constitute your agreement to these terms and conditions.

This website has been developed as a service of GSK. Like any service, the information in this website may become out of date over time. GSK uses reasonable efforts to update the New Zealand site, but makes no representation or warranty in respect of accuracy or lack of errors.

Use of the site is at the risk of the user. GSK takes no responsibility for direct, indirect or consequential loss from the use of the site. To the extent permissible by law, these materials are provided without warranty of any kind, either express or implied, including but not limited to warranties of satisfactory quality, merchantability, fitness for particular purpose or non-infringement.

GSK accepts no liability for viruses infecting the user following its use of audio, video, data or text on the site.


While every effort has been made to ensure that healthcare advice on this website is correct and up to date, the advice given on this website is of a general nature only and GSK makes no claims or warranties as to its accuracy, or usefulness. Nothing on this site should be construed as the giving of advice or the making of a recommendation and it should not be relied on as the basis for any decision or action. It is important that you rely only on the advice of a healthcare professional to advise you on your specific situation.


Like all medicines, Voltaren can have side effects. GSK encourages patients to report any suspected side effects from taking a medicine. If you wish to report a side effect, please call GSK Consumer Healthcare Product Information on 0800 540 144 (Monday to Friday 8.30am to 5pm EST) or email or use the feedback option on the Contact Us Page.

You should also report any side effects to Medsafe at

If you are concerned about any of the side effects or you think they are serious tell your doctor or pharmacist because they are in the best position to advise you.


All materials displayed on the site, including without limitation all information, text, photographs, illustrations, artwork and other graphic materials, and advertisements (Content) are the property of the GlaxoSmithKline Group of Companies, its suppliers and/or licensors unless indicated otherwise on the site, and are protected by copyright, trade mark and other intellectual property laws. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions.


You may read, view, print and download the material on these pages for your personal, non-commercial use only, provided that all Content is intact and in the same form as presented on the site (including all copyright, trade mark and other proprietary notices). Except as expressly set out in these terms and conditions, nothing contained in this document shall be construed as conferring any license or right in, or assign all or part of, its intellectual property rights in the Content, without the express written permission of the relevant company within the GlaxoSmithKline Group of Companies.


You may recopy the material to individual third parties for their personal information only, but only if:

  • You acknowledge the web pages as the source of the material. You must include such acknowledgement and the web address in the copy of the material and
  • You inform the third party that these conditions apply to him or her and that he/she must comply with them.

This licence to recopy does not permit incorporation of the material or any part of it in any other work or publication, whether in hard copy or electronic or any other form. In particular (but without limitation) no part of the web pages may be distributed or copied for any commercial purpose.

No part of the web pages may be reproduced on or transmitted to or stored in any other web site or other form of electronic retrieval system.

Whether specifically acknowledged or not, trade marks, service marks and logos displayed on this site belong to the GlaxoSmithKline group of companies, their promotional partners or other third parties. Voltaren are trademarks of the GlaxoSmithKline group of companies.

GSK claims no ownership in or affiliation with, any third party trademarks appearing in this website. Such third party trademarks are used only to identify the products and services of their respective owners and no sponsorship or endorsement on the part of GSK should be inferred from use of these trademarks.


Certain hypertext links in this site will lead you to sites which are not under the control of GSK. When you activate any of these, you will leave the site.

While GSK attempts to provide links only to third party websites that comply with applicable laws and regulations and GSK's standards please understand that GSK has no control over the nature and contents of such sites and is not recommending those sites, the information they contain nor any third party's products or services. In particular, please note that by downloading computer programs from certain sites, you risk infringing copyright and may introduce computer viruses into your own system.

GSK accepts no responsibility or liability for the contents of any third party site to which a hypertext link exists and gives no representation or warranty (express or implied) as to the information contained on such sites.

Please ensure you check the legal and privacy policy sections of any other GSK or third party site you link to.

GSK takes no responsibility for direct, indirect or consequential loss from the use of any third party site.


Communications from users (including, where express consent is given, personal or health-related information) are treated as non-confidential and non-proprietary and GSK can use the information for any purpose, including reproduction and publication etc. and can use the ideas for any purpose, including commercial ones.

See also GSK's Internet Privacy Policy for further information on the use of personal or health-related information.


As a condition of your use of the site and its Content, you agree to indemnify the GlaxoSmithKline Group of Companies against any liability, damage or loss that the GlaxoSmithKline Group of Companies incurs or suffers as a result of any action, inaction or omission on your part.


You must not attempt to change, add to, remove, deface, hack or otherwise interfere with the site or any material or content displayed on the site.


These terms and conditions are effective until terminated by GSK. GSK may terminate this agreement and your access to this site in its absolute and sole discretion, at any time without notice. In the event of termination, you are no longer authorised to access this site. All restrictions imposed on you, disclaimers and limitations or liability set out in the terms and conditions will survive termination.


Always read the label and any product information that accompanies Voltaren.


These terms and conditions and anything in this site shall be governed by New Zealand law.

Last updated: August 2016