This website uses cookies to give you the best online experience. If you'd like to know more, please read our Cookie Policy , otherwise continue using this site with cookies.

Any questions?

See below for answers to some frequently asked questions about Voltaren. If you have any other questions, your pharmacist or doctor can help.

I have a question about...

Voltaren Rapid tablets or liquid capsules will work more quickly if you take them at least half an hour before meals or two hours after meals. But, if they upset your stomach, you can take them with food.
Swallow the tablets with a full glass of water. To help the tablets reach your stomach quickly, do not lie down for about 15 to 30 minutes after taking the tablets.

Voltaren Rapid tablets or liquid capsules are for temporary pain relief. As with any analgesic, you should use them at the lowest effective dose for the shortest possible duration.
Voltaren Rapid tablets or liquid capsules should be used for only a few days, or according to your doctor’s or pharmacist’s advice. Before you start taking any Voltaren Rapid product, carefully read the product information leaflet included in the pack for instructions on how to use.

As with all medicines, caution is advised when taking different medications at the same time. If you are taking any other medication, including those that do not require a prescription, always ask your pharmacist or doctor about any possible interactions. In addition, before you start taking any Voltaren Rapid product, carefully read the product information leaflet included in the pack for instructions on how to use.

You should not use Voltaren Rapid tablets or liquid capsules if:

  • you are allergic to diclofenac or any of the other ingredients
  • you have a stomach or intestinal ulcer, bleeding from the stomach or you have noticed blood in your stools
  • you have impaired kidney or liver function or heart problems
  • you are in the last 3 months of pregnancy
  • you have ever had an asthma attack or allergic reaction after taking aspirin or other NSAIDs such as diclofenac or ibuprofen

If you have any other health conditions or you are taking any other medications, including those that do not require a prescription, always ask your pharmacist or doctor if Voltaren Rapid is suitable for you. In addition, before you start taking any Voltaren Rapid product, carefully read the product information leaflet included in the pack for instructions on how to use.

No, you do not require a prescription for Voltaren Rapid 12.5 or Voltaren Rapid 25. Your pharmacist’s advice is required to determine if Voltaren Rapid 25 is suitable for you.

Voltaren Rapid 25 and Voltaren Rapid 12.5 are available in leading pharmacies. For Voltaren Rapid 25, your pharmacist’s advice is required.

No, Voltaren Emulgel and Osteo Gel work differently from heat or cooling rubs. Heat and cooling rubs contain ingredients that stimulate nerves in the skin, to provide a sensation of heating or cooling.
Voltaren Emulgel and Osteo Gel are medicated treatments containing a non-steroidal anti-inflammatory treatment. The active ingredient penetrates the skin to provide local relief of pain and inflammation.
Voltaren Emulgel and Osteo Gel are non-greasy, with no strong odour.

Voltaren Emulgel and Osteo Gel are for temporary pain relief.
Voltaren Emulgel or Osteo Gel may be used for up to 2 weeks for soft tissue injuries such as muscle or joint injury, or up to 3 weeks for osteoarthritis pain, or according to your doctor’s or pharmacist’s advice. Before you start using Voltaren Emulgel and Osteo Gel, carefully read the product information leaflet included in the pack for instructions on how to use.

As with all medicines, caution is advised when using different medications at the same time. If you are taking any other medication, including those that do not require a prescription, always ask your pharmacist or doctor about any possible interactions. In addition, before you start using Voltaren Emulgel or Osteo Gel, carefully read the product information leaflet included in the pack for instructions on how to use.

You should not use Voltaren Emulgel or Osteo Gel if:

  • you are allergic to diclofenac, propylene glycol, isopropyl alcohol or any of the other ingredients
  • you are in the last 3 months of pregnancy
  • you have ever had an asthma attack or allergic reaction after taking aspirin or other NSAIDs such as diclofenac or ibuprofen

If you have any other health conditions or you are taking any other medications, including those that do not require a prescription, always ask your pharmacist or doctor if Voltaren Emulgel or Osteo Gel is suitable for you. In addition, before you start using Voltaren Emulgel or Osteo Gel, carefully read the product information leaflet included in the pack for instructions on how to use.

Voltaren Emulgel and Voltaren Osteo Gel are available from leading pharmacies and supermarkets.

Analgesic is the medical term for a pain-killer, a drug that can provide relief from pain. Some analgesics stop pain by desensitizing local nerve endings (for example, in the painful joint); others work ‘centrally’ in the parts of the brain where pain is perceived.

Diclofenac is an analgesic, a medicine that relieves pain. Diclofenac belongs to a group of analgesics called non-steroidal anti-inflammatory drugs (NSAIDs). Diclofenac has been used for over 30 years in New Zealand.
Diclofenac is the active ingredient in all Voltaren® products, which are available in oral (tablet and liquid capsule) and topical forms (applied to the skin).

NSAID is an abbreviation for non-steroidal anti-inflammatory drug. NSAIDs are a group of analgesics that are widely used to relieve pain and inflammation, and include diclofenac, ibuprofen and aspirin.
NSAIDs reduce the production of prostaglandins, which cause pain and inflammation.

Pain is a complex process. It occurs when a harmful event, such as extremes of heat, cold, or pressure triggers nerve pathways. The nerve signals are received by the brain as a pain sensation.
Pain acts as an early warning signal to alert you that something is not right with your body. It can help discourage excessive movement and contact of an injured area. However, experiencing pain can also make day-to-day activities difficult and slow down recovery of movement.
Pain may be caused by injury, overuse or chronic conditions such as osteoarthritis.
Identify your pain.

If the body tissues are injured, damaged tissues release a mixture of chemical signals and cells – the ‘inflammatory soup’ - into the surrounding areas. This triggers a process called inflammation. Inflammation is associated with redness, heat and swelling in the affected area, together with an increase in sensitivity or tenderness to pain. The injured area may also have restricted movement.

Osteoarthritis is a condition where the cartilage that protects and cushions the ends of the bones within joints is no longer repaired properly. As cartilage is gradually lost, the bone previously protected by cartilage gradually loses its normal shape and bony spurs may develop on the edges of the joint. The rough, uneven surfaces rub together causing pain.
Osteoarthritis usually slowly gets worse over time. However, the symptoms vary from person to person and the pain may come and go. It can occur in many joints, but commonly affects the hands, spine, hips and knees.
Find out more.

The best way to manage your pain is to understand its cause and what you can do to help it. While it’s important to allow your body to rest and recover, an analgesic like the Voltaren range of products can help get you moving again.
You can also prevent pain by taking care of your body and staying active by incorporating a fitness plan that suits your lifestyle.
As always, if your pain is severe or persists, see your healthcare professional for advice.